Support #133

US Customs border services refused entry to Maximum Overdrive Software Personal

Added by Walter Pate over 7 years ago. Updated almost 6 years ago.

Status:ClosedStart date:11/20/2012
Priority:UrgentDue date:
Assignee:Walter Pate% Done:

0%

Category:DocumentationEstimated time:20.00 h
Target version:1.3.22Spent time:39.00 h

Description

On Sept 3 2012 and Sept 22 2012 U.S. Customs refused entry to M.O.S.Co staff because they wanted to see Sales agreements which included after sales service details.

History

#1 Updated by Walter Pate over 7 years ago

M.O.S.Co. needs create new sales agreements and have all customers sign new sales agreements before it can issue new 2013 subscription keys.
there will be a different sales agreement for :
1) new sale with 2013 Basic subscription
2) new sale with 2013 Gold subscription
3) new sale of Moscore-Qm Lite with 2013 Basic subscription
4) Sale of 2013 Basic Subscription with Update of Moscore-QM Version 1.3.X
5) sale of 2013 Gold Subscription with Update of Moscore-QM version 1.3.X
6) any new scoreboard sale

#2 Updated by Walter Pate over 7 years ago

We will be creating a different sales agreement for QMA National as the use structure and needs of the National scoring department are not the same regular club races

#3 Updated by Jamie Pate over 7 years ago

  • Subject changed from US Custums border services refused entry to Maximum Overdrive Software Personal to US Customs border services refused entry to Maximum Overdrive Software Personal

#4 Updated by Jamie Pate over 7 years ago

  • Status changed from New to Resolved

#5 Updated by Walter Pate over 7 years ago

I made a trip (non business) to Seattle to race radio controlled cars, there was a half hour delay while the border guard researched the reason for my trip. I was allowed to proceed after he had an understanding that we were complying with the free trade agreement rules for our business procedures. I still need to try a business trip

#6 Updated by Walter Pate almost 6 years ago

  • Tracker changed from Bug to Support
  • Status changed from Resolved to Closed

allowed to cross to go to Madera, the sales agreements are accepted by border staff

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