Support #377

Updating Moscore-QM on individual computers while networked caused connection issues

Added by Walter Pate 22 days ago. Updated 22 days ago.

Status:In ProgressStart date:04/30/2018
Priority:NormalDue date:
Assignee:Walter Pate% Done:

0%

Category:New Version ReleaseSpent time:4.50 h
Target version:Customer needs to fix

Description

User did the new Moscore-QM ver 1.3.52 update on three computers while they were still networked together.
This caused an sql error message that said it could not find the local host computer

History

#1 Updated by Walter Pate 22 days ago

  • Status changed from New to In Progress

The initial issue was started when installing Moscore-QM update on a computer while it was networked to another local host computer.
It is a recommended procedure that you change the network settings on the computer to be updated in Tools/Options/Network to use this computer (check the Use this computer box)
Close Moscore-QM on that computer
Then do the Moscore-QM update on that computer
Start Moscore-QM and it will ask you if it should update the database files to the new update (yes)
Then go back to Tools/Options/Network and put in the IP address of the Host database computer

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