Support #380

Pylon scoreboard not showing lap numbers on top

Added by Walter Pate 7 months ago. Updated 7 months ago.

Status:FeedbackStart date:05/13/2018
Priority:NormalDue date:
Assignee:Walter Pate% Done:

0%

Category:Score boardSpent time:1.00 h
Target version:Customer needs to fix

Description

Customer called and wanted support to test their Pylon Scoreboard
they are having issues with getting the lap numbers to show on the top of the scoreboard

History

#1 Updated by Walter Pate 7 months ago

  • Status changed from New to Feedback

I went over their settings for their scoreboard, making sure that they set up the correct number of digits at the top of the scoreboard.
Then had the customer go to a race mode and manualy enter car numbers in the race using Alt/Control/Car Number to get it to display on the board.
They reported that only car three showed up on the scoreboard.There was a car on the track with a transponder registered to car 3 in the race event
Then the operator told me that the other cars entered did not have transponders registered to them.
They assigned transponders to the other cars in the race then did Alt/Control Car numbers , and then the green flag and the Simulator scoreboard worked as designed
I suggested that there may be an issue with the Daktronics LED Driver in the scoreboard that drives in the Lap counter at the top.
The customer is going to arrange to have a bucket truck to access the scoreboard to check the scoreboard hardware
Now awaiting feedback

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