Spent time

Filters

Apply Clear

Total time: 969.70 hours

Toggle check Project Date User Activity Issue Comment Hours
Moscore QM07/29/2020Walter PateCustomer SupportSupport #415: THQMA reports trouble with Moscore -QM running on the Media resources scoreboard Diagnosed customer settings, customer forgot one step in daily setup0.50
Moscore QM07/17/2020Walter PateCustomer SupportSupport #414: BQMRC can not generate their mainsBQMRC supplied more information and requested furter support6.00
Moscore QM07/13/2020Walter PateCustomer SupportSupport #414: BQMRC can not generate their mainsfurther test conclude the conflict was because BQMRC Max Cars setting was equal to Transfer count. Max cars should be greater than transfer count!2.00
Moscore QM07/12/2020Walter PateCustomer SupportSupport #414: BQMRC can not generate their mainsI had customer send me a copy of their database2.50
Moscore QM07/11/2020Walter PateCustomer SupportSupport #413: THQMA asked if the race time limit can be removed from the scoreboard during a racecustomer has webscoreboard so there is a compatible solution1.00
Moscore QM07/11/2020Walter PateCustomer SupportSupport #413: THQMA asked if the race time limit can be removed from the scoreboard during a racecustomer replied0.50
Moscore QM07/11/2020Walter PateCustomer SupportSupport #413: THQMA asked if the race time limit can be removed from the scoreboard during a racereplied to customer with solution1.00
Moscore QM07/06/2020Walter PateCustomer SupportSupport #412: laptop can not connect to scoreboard and Tranx added no network connection to tower computer3.00
Moscore QM07/06/2020Walter PateCustomer SupportSupport #411: 2020 subscription key did not workinitial test shows the tower computer was running version 1.3.24 of moscore qm2.00
Moscore QM07/06/2020Walter PateCustomer SupportSupport #407: Web server not open properlyafter customer renewed subscription the issue dissapeared0.50
Moscore QM07/06/2020Walter PateCustomer SupportSupport #408: HQMA scoreboard will not start after Windows updateThird party updates are changing port assignments within Windows0.50
Moscore QM07/06/2020Walter PateCustomer SupportSupport #409: THQMA reports trouble starting the Media resources scoreboard (after windows update)Third party software has changed port assignments1.00
Moscore QM07/06/2020Walter PateCustomer SupportSupport #410: SCQMC daktronics scoreboard does not connect (after Windows Update )customer resolved by turning off scoreboard then restarting moscore1.00
Moscore QM06/21/2020Walter PateCustomer SupportSupport #409: THQMA reports trouble starting the Media resources scoreboard (after windows update)waitting for thqma to touch base0.50
Moscore QM06/21/2020Walter PateCustomer SupportSupport #409: THQMA reports trouble starting the Media resources scoreboard (after windows update)THQMA called with issues starting the Media resources webscoreboard0.50
Moscore QM06/21/2020Walter PateCustomer SupportSupport #408: HQMA scoreboard will not start after Windows updateconnected with Greg again to work on the HQMA_MD scoreboard at 8 am PST2.00
Moscore QM06/21/2020Walter PateCustomer SupportSupport #408: HQMA scoreboard will not start after Windows updateworked with customer1.00
Moscore QM06/21/2020Walter PateCustomer SupportSupport #410: SCQMC daktronics scoreboard does not connect (after Windows Update )tested the faulty condition and created a solution for the customer1.00
Moscore QM02/27/2020Walter PateCustomer SupportSupport #407: Web server not open properlychanged tracker to support added jamie,april and walter as watchers and changed status to feedback0.50
Moscore QM02/27/2020Walter PateCustomer SupportSupport #407: Web server not open properlycustomer called regarding RPC error1.00
Moscore QM01/06/2020Walter PateCustomer SupportSupport #406: customer is getting UE error with the Devart data MySQL fileconnected with customer using TeamViewer1.00
Moscore QM11/23/2019Walter PateCustomer SupportSupport #406: customer is getting UE error with the Devart data MySQL fileCalled customer to get more info0.50
Moscore QM09/23/2019Walter PateCustomer SupportSupport #405: Little T scoreboard not showing correct output after replacing controller in HDD scoreboard Changed status to Feedback...The issue seems to be in the new scoreboard controllerand needs Media resources support5.00
Moscore QM09/15/2019Walter PateCustomer SupportSupport #404: Customer could not start scoreboardAnalyzed customer settings 0.50
Moscore QM09/10/2019Walter PateCustomer SupportSupport #403: Region 9 customer did a windows update then Moscore-QM would not printchanged status to awaiting feedback0.50

1 2 3 ... 23 (1-25/568) Per page: 25, 50, 100

Also available in: Atom CSV