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Total time: 949.20 hours

Toggle check Project Date User Activity Issue Comment Hours
Moscore QM06/21/2020Walter PateCustomer SupportBug #409: THQMA reports trouble starting the Media resources scoreboard (after windows update)waitting for thqma to touch base0.50
Moscore QM06/21/2020Walter PateCustomer SupportBug #409: THQMA reports trouble starting the Media resources scoreboard (after windows update)THQMA called with issues starting the Media resources webscoreboard0.50
Moscore QM06/21/2020Walter PateCustomer SupportBug #408: HQMA scoreboard will not start after Windows updateconnected with Greg again to work on the HQMA_MD scoreboard at 8 am PST2.00
Moscore QM06/21/2020Walter PateCustomer SupportBug #408: HQMA scoreboard will not start after Windows updateworked with customer1.00
Moscore QM06/21/2020Walter PateCustomer SupportBug #410: SCQMC daktronics scoreboard does not connect (after Windows Update )tested the faulty condition and created a solution for the customer1.00
Moscore QM02/27/2020Walter PateCustomer SupportSupport #407: Web server not open properlychanged tracker to support added jamie,april and walter as watchers and changed status to feedback0.50
Moscore QM02/27/2020Walter PateCustomer SupportSupport #407: Web server not open properlycustomer called regarding RPC error1.00
Moscore QM01/06/2020Walter PateCustomer SupportSupport #406: customer is getting UE error with the Devart data MySQL fileconnected with customer using TeamViewer1.00
Moscore QM11/23/2019Walter PateCustomer SupportSupport #406: customer is getting UE error with the Devart data MySQL fileCalled customer to get more info0.50
Moscore QM09/23/2019Walter PateCustomer SupportSupport #405: Little T scoreboard not showing correct output after replacing controller in HDD scoreboard Changed status to Feedback...The issue seems to be in the new scoreboard controllerand needs Media resources support5.00
Moscore QM09/15/2019Walter PateCustomer SupportSupport #404: Customer could not start scoreboardAnalyzed customer settings 0.50
Moscore QM09/10/2019Walter PateCustomer SupportSupport #403: Region 9 customer did a windows update then Moscore-QM would not printchanged status to awaiting feedback0.50
Moscore QM09/10/2019Walter PateCustomer SupportSupport #403: Region 9 customer did a windows update then Moscore-QM would not printprinting in Moscore-QM not workinge because of 3rd party updates0.50
Moscore QM09/04/2019Walter PateCustomer SupportSupport #402: OMRQA could not connect to decoderAnalyzed customer setup0.50
Moscore QM07/23/2019Walter PateCustomer SupportSupport #399: Customer does not think race results are displaying correctly ( Little T Connecticut)Customers Computer tech called for assisance0.50
Moscore QM07/22/2019Walter PateCustomer SupportSupport #399: Customer does not think race results are displaying correctly ( Little T Connecticut)Customer called with this issue but their computer would not do printouts or updates1.00
Moscore QM07/21/2019Walter PateDevelopmentBug #398: Customer getting Unknown Table Races errorI found the source of the issue _ it is the Format setup where the tie breaker is set in the Mains format won't bad if tiebreaker set to Race number2.00
Moscore QM07/21/2019Walter PateDevelopmentBug #398: Customer getting Unknown Table Races errordid further tests and found an issue with Moscore's Format s when using Qualifying time clock_ I created a work arround3.00
Moscore QM07/21/2019Walter PateCustomer SupportBug #398: Customer getting Unknown Table Races errorWorking with customer thru email _ recommended a remote connection1.00
Moscore QM10/01/2018Walter PateCustomer SupportSupport #395: Customer called regarding irratic scoring on the first few laps of races Walters report on database 09.29.18 raceday1.00
Moscore QM10/01/2018Walter PateCustomer SupportSupport #395: Customer called regarding irratic scoring on the first few laps of races customer replied with feedback on repairs2.00
Moscore QM09/23/2018Walter PateCustomer SupportSupport #396: customer called saying they were having issues with correct lineups for mainsConnected with customers (SCQMC) computer with TeamViewer1.00
Moscore QM09/23/2018Walter PateCustomer SupportSupport #397: customer called with issues in setting up the Mylaps X2 loop settingsCustomer had issues getting transponders to register0.50
Moscore QM09/17/2018Walter PateCustomer SupportSupport #395: Customer called regarding irratic scoring on the first few laps of races recieved OQMRC database for testing for archived data that was not removed properly0.50
Moscore QM09/17/2018Walter PateCustomer SupportSupport #395: Customer called regarding irratic scoring on the first few laps of races Tested OQMRC's Moscore-QM using TeamViewer3.50

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