Walter Pate

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Activity

Reported issues: 235

01/06/2020

10:29 PM Moscore QM Support #406 (Resolved): customer is getting UE error with the Devart data MySQL file
I connected with the customer using teamviewer and found that DevArt dot net app was not installed on their computer....
10:29 PM Moscore QM 1.00 hour (Support #406 (Resolved): customer is getting UE error with the Devart data MySQL file)
connected with customer using TeamViewer

11/23/2019

06:21 PM Moscore QM Support #406 (In Progress): customer is getting UE error with the Devart data MySQL file
Mary Jo Greer is scoring the winter indooor race in Ohio and is having issues.
When she goes to Tools/Edit Race she ...
06:21 PM Moscore QM 0.50 hour (Support #406 (Resolved): customer is getting UE error with the Devart data MySQL file)
Called customer to get more info
06:11 PM Moscore QM Support #406 (Resolved): customer is getting UE error with the Devart data MySQL file
BQMRC Ohio is running a big race and is getting an unhandled exception error.
Microsoft dotnet framework is reporti...

09/23/2019

03:31 AM Moscore QM Support #405 (Feedback): Little T scoreboard not showing correct output after replacing controll...
Working with Tom Adamik, the new system admin at Little T.
We went over the Moscore-QM settings and everything seem...
03:31 AM Moscore QM 5.00 hours (Support #405 (Feedback): Little T scoreboard not showing correct output after replac...
Changed status to Feedback...The issue seems to be in the new scoreboard controllerand needs Media resources support
03:11 AM Moscore QM Support #405 (Feedback): Little T scoreboard not showing correct output after replacing controll...
tom called from Little T in Thompson Connecticut because his scoreboard was showing irratic data after replacing moth...

09/15/2019

04:36 PM Moscore QM Support #404 (Resolved): Customer could not start scoreboard
I went over the customer settings starting with device manager which told us the only com port was comm 4
set scoreb...
04:36 PM Moscore QM 0.50 hour (Support #404 (Resolved): Customer could not start scoreboard)
Analyzed customer settings

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