Walter Pate

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Reported issues: 234

09/23/2019

03:31 AM Moscore QM Support #405 (Feedback): Little T scoreboard not showing correct output after replacing controll...
Working with Tom Adamik, the new system admin at Little T.
We went over the Moscore-QM settings and everything seem...
03:31 AM Moscore QM 5.00 hours (Support #405 (Feedback): Little T scoreboard not showing correct output after replac...
Changed status to Feedback...The issue seems to be in the new scoreboard controllerand needs Media resources support
03:11 AM Moscore QM Support #405 (Feedback): Little T scoreboard not showing correct output after replacing controll...
tom called from Little T in Thompson Connecticut because his scoreboard was showing irratic data after replacing moth...

09/15/2019

04:36 PM Moscore QM Support #404 (Resolved): Customer could not start scoreboard
I went over the customer settings starting with device manager which told us the only com port was comm 4
set scoreb...
04:36 PM Moscore QM 0.50 hour (Support #404 (Resolved): Customer could not start scoreboard)
Analyzed customer settings
04:29 PM Moscore QM Support #404 (Resolved): Customer could not start scoreboard
Customer has a Daktronics Pylon scoreboard that was not starting up.

09/10/2019

06:15 PM Moscore QM Support #403 (Feedback): Region 9 customer did a windows update then Moscore-QM would not print
Changed Status from New to Awaiting feedback
06:15 PM Moscore QM 0.50 hour (Support #403 (Feedback): Region 9 customer did a windows update then Moscore-QM would ...
changed status to awaiting feedback
06:13 PM Moscore QM Support #403: Region 9 customer did a windows update then Moscore-QM would not print
We have observed at times Third party software updates have caused intruptions in Moscore-QM printing properly.
When...
06:13 PM Moscore QM 0.50 hour (Support #403 (Feedback): Region 9 customer did a windows update then Moscore-QM would ...
printing in Moscore-QM not workinge because of 3rd party updates

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