Walter Pate

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Activity

Reported issues: 243

07/29/2020

01:38 AM Moscore QM Support #415 (Resolved): THQMA reports trouble with Moscore -QM running on the Media resources sc...
when Heather called for support I asked he to turn off the scoreboard with Moscore settings (Menu item Scoreboard/on...
01:38 AM Moscore QM 0.50 hour (Support #415 (Resolved): THQMA reports trouble with Moscore -QM running on the Media r...
Diagnosed customer settings, customer forgot one step in daily setup
01:22 AM Moscore QM Support #415 (Resolved): THQMA reports trouble with Moscore -QM running on the Media resources sc...
Heather called regarding having the Moscore-QM data showing on the Media Resources board.
She says the advertising s...

07/17/2020

07:40 PM Moscore QM Support #414 (Feedback): BQMRC can not generate their mains
Danielle sent more information on their race on July 12 to show where their discrepancys were
this is what BQMRC req...
07:40 PM Moscore QM 6.00 hours (Support #414 (Feedback): BQMRC can not generate their mains)
BQMRC supplied more information and requested furter support

07/13/2020

07:54 PM Moscore QM Support #414: BQMRC can not generate their mains
the default settings on the BQMRC Moscore-QM was for 4 cars for Junior class, and 6 cars for Senior class
The Max ca...
07:54 PM Moscore QM 2.00 hours (Support #414 (Feedback): BQMRC can not generate their mains)
further test conclude the conflict was because BQMRC Max Cars setting was equal to Transfer count. Max cars should b...

07/12/2020

10:53 PM Moscore QM Support #414: BQMRC can not generate their mains
I received a copy of their database to test with.
looking at it initially it appeared that all the settings were ok....
10:53 PM Moscore QM 2.50 hours (Support #414 (Feedback): BQMRC can not generate their mains)
I had customer send me a copy of their database
10:35 PM Moscore QM Support #414 (Feedback): BQMRC can not generate their mains
Danielle called and said the mains are not generating at all see the attached jpg of error

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