Walter Pate

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Reported issues: 212

05/13/2018

06:04 PM Moscore QM Support #380 (Feedback): Pylon scoreboard not showing lap numbers on top
I went over their settings for their scoreboard, making sure that they set up the correct number of digits at the top...
06:04 PM Moscore QM 1.00 hour (Support #380 (Feedback): Pylon scoreboard not showing lap numbers on top)
Checked their Pylon Configuration then tested scoreboard using Moscore-QM simulator
05:53 PM Moscore QM Support #380 (Feedback): Pylon scoreboard not showing lap numbers on top
Customer called and wanted support to test their Pylon Scoreboard
they are having issues with getting the lap number...

04/30/2018

10:50 PM Moscore QM Bug #378 (In Progress): Windows security blocking Mysql when trying to network to local host
We did a remote connection into users computer and verified network connections
When trying to connect using Tools/O...
10:50 PM Moscore QM 2.50 hours (Bug #378 (In Progress): Windows security blocking Mysql when trying to network to loc...
Windows security blocking the other computers from joining localhost
10:38 PM Moscore QM Bug #378 (In Progress): Windows security blocking Mysql when trying to network to local host
After a recent update to Ver 1.3.52, a user was having issues connecting clients to the localhost server.
10:34 PM Moscore QM Support #377 (In Progress): Updating Moscore-QM on individual computers while networked caused c...
The initial issue was started when installing Moscore-QM update on a computer while it was networked to another local...
10:34 PM Moscore QM 4.50 hours (Support #377 (In Progress): Updating Moscore-QM on individual computers while networ...
Worked with customer to resolve network
10:24 PM Moscore QM Support #377 (In Progress): Updating Moscore-QM on individual computers while networked caused c...
User did the new Moscore-QM ver 1.3.52 update on three computers while they were still networked together.
This caus...

04/28/2018

09:24 PM Moscore QM Support #376 (Resolved): Customers computer would not start scoreboard
I was called by customer regarding scoreboard connection issue .
(The night before I noticed that my own computer w...

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